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About Us

At the Matrix Community Outreach Center, we are committed to serving individuals and families in need throughout Walton and Okaloosa counties. As a 501(c)(3) nonprofit organization, we work alongside local churches, businesses, and agencies to provide essential resources, advocacy, and support services for those facing hardships such as unemployment, health challenges, domestic violence, aging, and homelessness.

 

Our approach is centered on empowerment, not dependency—offering a “Hand Up, Not a Handout” to help people move toward self-sufficiency. Whether through food assistance, housing support, or emergency relief efforts, we are dedicated to making a lasting impact by addressing both immediate needs and long-term solutions. The heart of our work is fueled by community, compassion, and connection, ensuring that no one has to walk through their struggles alone.

Our Story

The Matrix Community Outreach Center began as a passion project. It was a vision formed by a small Christian home fellowship that wanted to make a real difference in the lives of those struggling in our community. With no funding and no formal organization, just a shared faith and desire to serve, a handful of volunteers came together to help those in need, offering food, clothing, and support to anyone who walked through their doors.

 

In the early days, every effort was purely volunteer-driven, relying on the kindness and generosity of those willing to give their time, skills, and hearts to support others. What started as a small act of service quickly grew into something much greater, as more people stepped forward to lend a hand and more lives were touched by the work being done.

 

Though we have grown, volunteers remain the backbone of Matrix COC. Our mission is still carried forward by those who dedicate their time and energy to making a difference. Below, you’ll find a select group of volunteers & grant funded staff members who have been with us for years or regularly serve with us today. However, we deeply appreciate each and every volunteer, whether listed or not, for their invaluable contributions to our mission.

Meet Our Staff/Volunteers

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April Keeton

Matrix C.O.C.

Case Manager

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Jan Ruano

Matrix C.O.C.

Case Manager​

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Mike Wright

Redemption Boutique

Custodian/Donations Clerk

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Rebecca White

Redemption Boutique

Retail/Donations Manager

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Mike Ruano (Not Pictured)

Redemption Boutique

Custodian/Donations Clerk

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Bernice Howard

Redemption Boutique

Manager

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Kirby Sims

Redemption Boutique

Retail/Donations Assistant

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Rachel Harris

Matrix C.O.C.

Case Manager​

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Susan Cota

Redemption Boutique

Retail/Donations Assistant

Meet Our Board

The heart of the Matrix Community Outreach Center lies in the dedication and leadership of our Board of Directors. Committed to our mission of serving those in need, our board members bring a wealth of experience, passion, and community spirit to guide our organization. Their vision and strategic direction ensure that we continue to grow, adapt, and make a meaningful impact in Walton and Okaloosa counties.

Each member plays a vital role in upholding our mission, fostering partnerships, and ensuring that every decision we make is rooted in compassion and a commitment to positive change. Together, they help lead our efforts to provide essential resources, advocate for those facing hardship, and empower individuals and families toward a brighter future.

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Below, meet the dedicated individuals who help shape the Matrix C.O.C. and drive our work forward.

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Candy Nowling

Executive Director

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Catie Feeney

Secretary

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Harold Shover

Board Member

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Eric Joyner

President

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Michelle Johnson

Treasurer

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Abby Pillow

Junior Board Member

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